Education Perfect Knowledge Base
  • Teacher
  • Student
  • Parents & Tutors
  • IT Staff
  • Contact
  • Contact

Troubleshooting

  • How do I clear the cache?
  • How do I get a log from the Developer Console?
  • How do I update student and teacher details?
  • I can’t hear anything on my computer — why not?
  • My students can't see YouTube videos in Smart Lessons, how do I fix this?
  • Reporting bugs on Education Perfect
  • What domains does Education Perfect use?
  • What is Zoom and how do I use it?
  • Why am I getting server connection errors?
  • Why can't I hear sound on the iPad app?
  • Why can't I log in?
  • Why can't I record my voice on Education Perfect?
  • Why has a student's email address been removed from their account?
  • Why have my students lost points?
  • Why is Education Perfect Dash unavailable?
  • Why won't Dash work?
  • Why won't the 'Remember Me' login option work?

Categories

  • Brain Bee 2021
  • Classes & Students
  • EP Studio
  • Remote Learning
  • Student Zone
  • Getting Started
  • EP Languages
  • EP English
  • EP Maths
  • EP Science
  • EP Humanities and Social Sciences
  • EP Te Ao Māori
  • Tasks & Homework
  • Assessments
  • Reporting
  • Competition Manager
  • Using the Teacher Control Panel
  • Using the Content Library
  • Creating and Editing Content
  • Content/Syllabus Resources
  • Official Events
  • Tips and Tricks
  • Troubleshooting
No results found

© Education Perfect 2021. Powered by Help Scout

Contact Us