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Troubleshooting
- How do I clear the cache?
- How do I enable Flash Player for Chrome?
- How do I enable Flash Player in Safari?
- How do I get a log from the Developer Console?
- I can’t hear anything on my computer — why not?
- I've found a bug. How do I report it?
- My students can't see YouTube videos in Smart Lessons, how do I fix this?
- What domains does Education Perfect use?
- What is Zoom and how do I use it?
- Why am I getting server connection errors?
- Why can't I hear sound on the iPad app?
- Why can't I log in?
- Why can't I record my voice?
- Why has a student's email address been removed from their account?
- Why have my students lost points?
- Why is Education Perfect Dash unavailable?
- Why won't Dash work?
- Why won't the 'Remember Me' login option work?