How do I clear the cache?

Clearing your cache can help resolve a range of troubleshooting issues.

Using Google Chrome

On the browser toolbar, click the menu icon (three vertical dots in the top right). Click the Clear browsing data link.

If you're using an older version of Chrome, this might be nested in a menu called More tools.

Here, choose your time range. Tick Cookies and other site data and Cached images and files options, then click the Clear Data button to confirm.

Using Firefox

On the browser toolbar, click the menu icon (three horizontal lines in the top right) and click History.

Choose the Clear recent history... option.

You can clear everything if you like, but for our purposes, you just need to tick Cookies and Cache. Click Clear Now to confirm.

Using Safari

On the toolbar, click the Safari menu, then Settings.

Click the Privacy tab and then Manage Website Data...

Click Remove All and then Done.

Using Microsoft Edge

On the browser toolbar, click the menu icon (three horizontal dots in the top right). Click Settings.

In the tab that opens, click into Privacy, search, and services. Scroll down to the Clear browsing data section and click Choose what to clear.

You can tick everything if you want, but for our purposes, you need to tick the Cookies and other site data and Cached images and files checkboxes. Click Clear now to confirm.