What device and browser should I use to access Education Perfect?
EP leverages modern web technologies to bring you the best learning experience possible. We work hard to ensure this performs well across modern browsers. We also offer Android & iOS apps.
Education Perfect runs on most of the commonly used modern browsers, we support the latest 2 major versions of any browser. The only outlier is that EP does not support Internet Explorer 11.
Internet Explorer 11 is no longer supported as of August 31st 2020. More information on this can be found here.
The Education Perfect App
You can find the most up-to-date version of the app on the Apple Store and the Android app on the Google Play Store.
The apps are compatible with Android phones, Android tablets, the iPhone and the iPad.
|iOS 9.3 or later||✔|
|Android 4.4 and up||✔|
Our app has been developed for our student users and only supports use of the Student Zone. If a teacher wants to access their Teacher Zone on an Android tablet or iPad, they will need to log in from a browser. Additionally, the Teacher Zone isn't supported on mobile devices.
For the most reliable experience when using a laptop or computer we recommend using one of the more popular major browsers such as Google Chrome, Mozilla Firefox, or Microsoft Edge. Our free app provides the most reliable experience when accessing Education Perfect using a smartphone or tablet.
The Education Perfect app may not run smoothly or reliably on older devices; we support the iPad Air and later full-sized iPads, as well as the iPad mini 2 or later.
If you are experiencing technical difficulties but are using one of the recommended browsers or the most up-to-date version of our app, please send an email us at firstname.lastname@example.org. To speed up the troubleshooting process, we require the following information:
- The name of the student or the teacher experiencing the issue.
- The name of the device and the app or browser that you're using.
- The location of the issue (e.g. the name of the task, or the name of the lesson or list students are working on).
- A description of the issue.
- A screenshot of the issue, preferably of the whole screen instead of just the specific part of the screen that has the issue.
Voice recorder issues
If you have issues with recording your voice, we recommend trying one of the fully supported browsers below, as different web browsers have different levels of support for recording audio. Below is a list of browsers and whether recording is supported:
| Fully supported
|Chrome latest stable release|| Safari (on iPads)
|Firefox latest stable release and Extended Service release|| Safari 11 and up (on Macs)
|Edge latest stable release|| Internet Explorer 11
|Android app|| Legacy Language Perfect iPad/iPhone App
|Education Perfect iOS app||Legacy Language Perfect Android Phone App|
Switching your default browser
To change your browser on a Windows computer you will need to open your Start menu and select the Control Panel. If you have issues locating this, you can use the search bar.
From there, select Programs, Default Programs, and then Set your default programs.
Scroll down to the Web browser section and select the new browser you wish to have as your default.
Click the Apple menu and then System Preferences.
Navigate to the Default web browser section and select the new browser you wish to have as your default.