How can users report an issue with content?

From time to time, you may come across a question that doesn't sound quite right to you. If so, you can quickly and easily flag it, or leave feedback, so that our Content Team can investigate and update it if necessary.

While browsing Smart Lesson content from the Student Zone

Use the message icon to leave feedback about a section of a Smart Lesson.

feedback icon within a smart lesson

Fill out the Feedback Form with the necessary details and hit Send! to submit it.

feedback from for filling out feedback

While browsing vocabulary list content

Flag a question or translation to be checked by the Content Team by selecting the question and clicking on the flag icon that appears.

report this translation button within the content library

Choose what kind of problem it is.

You'll have the option to listen to the sound files again, if necessary.

options to flag with kind of problem is wrong with the translation

If it is a sound or text problem, provide further information as to what the problem is specifically and then click  Submit.

report a problem with the sound form

If it's an issue of a missing definition, add that in and then click  Submit.

suggest a missing definition form

If you notice the problem while working on a question within the Student Zone, click the flag icon.

flag icon for feedback within a list

Indicate what the issue with the question is using the options that are available. These depend on which learning mode you're working in. Click  Submit.

providing more context around the issue with the list

If you are working in the Student Zone and give an answer that you believe is correct, you can also alert our Content Team by selecting the  I was right! button once you have answered the question.

I was right! Button to indicate that the answer you typed was correct

From here, you can suggest that your answer is added as a synonym.

suggest that the answer is a synonym for the word

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