Get support on Education Perfect
The EP Team are here to support you to get the most out of using our platform. If you're ever stuck, you are always welcome to reach out for support using one of the methods outlined in this article.
Are you a student using EP? Reach out to your teacher with any questions about the platform, or your work.
EP Help Centre
You're already here! Our Help Centre hosts many guides covering all sorts of different topics about EP.
Here you can learn how to manage your students' accounts, reset their passwords, and assign them some work.
Use the search box to find a specific topic, or browse the categories listed.
Contact our Support Team
The EP Support Team work around the clock to support our users. With a speedy average response time, you'll hear back from them in no time. Here's how you can get in touch:
- In-App: If you're a teacher and you're already logged in to EP, click the ? button and then Get Support to open our in-app support feature. Toggle to Ask Us to live chat with one of our team members, or flick us an email.
- Help Centre: You can click the speech bubble on the bottom right of this page to message our Support Team.
- Email: Flick us a direct email at email@example.com.
- Call us: Our team are available to assist you on the phone:
- NZ: +64 (0)3 669 0311
- AUS: +61 (0)2 6100 3723
- UK: +44 (0)20 3695 2314
- US: +1 202-888-3446
- SNG: +65 3165 4344
All schools subscribing to EP have access to support and PD from their EP Liaison. We can take you through detailed demos of EP features, and answer any questions. Reach out to your EP Liaison for support!
Not sure who your EP Liaison is? Contact us!