What emails do users receive from EP?

Education Perfect sends various automated emails to our users. This article contains examples of what you and your students can expect to receive.


Task & Assessment completion summary report

When setting up a Task or Assessment on EP you will have the option to receive a completion summary report after the Task or Assessment has closed. You can tick this option under the Optional Settings section.

email notifications option

See the example emails below.

example emails

Report on which students have been emailed

If you have selected the option to email your students, you have the option to have a report sent to you with the details of who exactly has been emailed. Tick Send me a report about which students have been emailed under Optional Settings to enable this.

email notifications optionsSee the example email below.

example email


Student welcome email

When a student account is created with an email address attached, the student will receive an email welcoming them to EP. They'll be prompted to activate their account and set a secure password. 

email example

When clicking Activate your account students will be taken to a page similar to the one below where they will need to create a password. 

set password page

Student password reset

When a student's password is reset via email, they'll receive an email with a link to set a new password. It'll expire in 72 hours, but you can always generate a new one using our instructions!

password reset email

Student Task & Assessment reminders

When setting up a Task or Assessment, you will have the option to email your students. You can tick this option under the Optional Settings section.

email notifications options

Students will receive the New Task email as soon as the Task is assigned.

For Assessments, students won't receive the email until two hours before the Assessment starts. This is the only Assessment email that is sent to students.

If you set a Task or Assessment to start in the past but tick 'Email my students', the email will be sent as soon as you assign it.

example emails

For Tasks, students will also receive a reminder when the task is due soon. 

If you have allowed late submissions, they will receive another reminder when it is overdue.

example emails

If you would like to send Task email reminders to your students at any point, you can go into the Get Started tab of the task and select Email students a reminder.

This option is not currently available for Assessments.

email reminder button

Updated details

If your student's details are updated, they will receive an email to notify them. Here's an example of these emails:

example emails

Parents & Guardians

Parent Task & Assessment reminders

For Tasks & Assessments on EP, you have the option to email your students' parents. Tick this option under the Optional Settings section after you have ticked the Email my students about this task.

email notifications option

Parents & guardians receive the same notifications that students do, but they are tailored toward them. See the examples below.

example emails

Other emails from Education Perfect

If we have your email address on record, you may also receive marketing emails from us. These can include information on new content, new features, or updates on our competitions.

Students do not receive any marketing emails from EP.

If you do not wish to receive any marketing emails, you will have the option to unsubscribe at the bottom of the email. Alternatively, reply to the email with the word Unsubscribe, or email support@educationperfect.com to say you wish to opt-out.

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