Education Perfect

The Developer Console is a collection of tools that can be utilised to identify bugs.

With some technical issues, there are a lot of different things that could be going wrong. Your browser’s developer console sometimes contains valuable information about what isn’t working, which can be helpful for our Development Team when they’re trying to find the cause of an issue.

Below is an image illustrating what the console looks like in Chrome:

After completing the relevant steps below, please attach the file or screenshot to your reply and send it through to our Support team:

💡Getting help is now easier. Click the ? button in the bottom corner of your screen while <a href="http://app.educationperfect.com/?utm_source=article&amp;utm_medium=footer&amp;utm_campaign=messenger" rel="nofollow noopener noreferrer" target="_blank">logged in to Education Perfect</a>. You can:

- Search for help - ask your question, and our AI assistant will find the most relevant help articles to guide you.
- Alternatively send us a message to chat directly with one of our Education Perfect support team member.

Press Ctrl + Shift + J for Windows, or Option + Command + J for Mac.

1. Press Ctrl + Shift + J for Windows, or Option + Command + J for Mac.
2. Take a full-screen screenshot.

Press Ctrl + Shift + J for Windows, or Option + Shift + J for Mac.

1. Press Ctrl + Shift + J for Windows, or Option + Shift + J for Mac.
2. Take a full-screen screenshot.

Press F12 to open the developer tools (alternatively, click on the Settings menu in the upper right-hand corner of the browser and select ‘Developer Tools’ from the drop-down menu).

Make sure that the ‘Console’ tab is selected.

1. Press F12 to open the developer tools (alternatively, click on the Settings menu in the upper right-hand corner of the browser and select ‘Developer Tools’ from the drop-down menu).
2. Make sure that the ‘Console’ tab is selected.
3. Take a full-screen screenshot.

Press Option + Command + C after encountering the issue in Safari.

1. Press Option + Command + C after encountering the issue in Safari.
2. Take a full-screen screenshot.

In the menu bar, click Develop &gt; Show Error Console after encountering the issue in Safari.

If you don’t see this option in the menu bar, choose Safari &gt; Preferences, click Advanced, then select “Show Develop menu in menu bar”.

1. In the menu bar, click Develop &gt; Show Error Console after encountering the issue in Safari.
2. If you don’t see this option in the menu bar, choose Safari &gt; Preferences, click Advanced, then select “Show Develop menu in menu bar”.
3. Take a full-screen screenshot.

Learn how to extract a log from your browser's Developer Console to troubleshoot Education Perfect (EP) errors. Follow our quick steps to open console settings, capture error details, and download logs to share with support.

How do I get a log from the Developer Console?

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How do I get a log from the Developer Console?

Getting a Console Log

Google Chrome

Mozilla Firefox

Microsoft Edge

Safari