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Common errors

  • Why won’t Dash work?
  • How do I clear the cache?
  • I can’t hear anything on my computer, why not?
  • Kiosk Mode error on Education Perfect
  • Why am I getting server connection errors?
  • Why have my students lost points?
  • Why can’t I hear sound on the student iPad app?
  • Why is Education Perfect Dash unavailable?
  • Fixing blocked YouTube videos in EP content
  • Why haven’t my students received email notifications?
  • Allowing blocked third party content on EP
  • Are students able to modify what appears on their page?

Categories

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  • EP Best Practice, Solutions & Ideas
  • Device and browser
  • Learning support and accessibility
  • Reporting issues
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