The EP Team are here to support you to get the most out of using our platform. If you're ever stuck, you're always welcome to reach out for support using one of the methods outlined in this article.

Are you a student using EP? Reach out to your teacher with any questions about the platform, or your work.
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You're already here! Our Help Centre hosts many guides covering all sorts of different topics about EP.

Here you can learn how to manage your students' accounts, reset their passwords, and assign them some work.

Use the search box to find a specific topic, or browse the categories listed.

The EP Support Team are here to help. With a speedy average response time, you'll hear back from them in no time. Here's how you can get in touch:

Our hours are in New Zealand time (NZT), and they apply to both chat and phone support.

If you're a teacher and you're already logged in to EP, click the ? button in the bottom corner of your screen to start a chat.

Tan is Education Perfect's AI assistant. Start a chat, ask your question, and Tan will guide you.

If you'd prefer to speak with the team, you can ask for human support to chat directly with one of our Education Perfect support team members.

Our team are available to assist you on the phone:

All schools subscribing to EP have access to support and PD from their EP Liaison. We can take you through detailed demos of EP features, and answer any questions. Reach out to your EP Liaison for support!

Not sure who your EP Liaison is? Contact us!