What is a deactivated account?

So that students can keep their data even when they’re not using Education Perfect for an extended period of time, their accounts can be set to a deactivated state..

Deactivated teacher and students are unable to log in to the EP platform, but you can easily add them back to a class to reactivate them. Accounts can be deactivated by teachers or school administrators by navigating to their account and clicking to Deactivate.

Reactivating student accounts

Student accounts can be reactivated in two ways, either directly via their account or by adding the student to a class.

In order to reactivate them via their account, navigate to their account and click the Reactivate button.

In order to reactivate a student by adding them to a class, navigate to the desired class that the student needs to be added to. In the People tab, click Add student(s).

You can use the Class Invite Code or Link to give to the student. Once they add themselves, their account will become active.

Alternatively, toggle to Add directly. Type the student’s name and add them to your class.

Reactivating teacher accounts

Teacher accounts can be reactivated in a similar fashion to students, either directly via their account or by adding them to a class. The only difference here will be that you need to select the Add teacher button in the People tab of the class.

Reach out to our team with any questions, and we’ll assist you further.