Troubleshooting
- Why won't Dash work?
- Why can't I hear sound on the student iPad app?
- I can’t hear anything on my computer — why not?
- Where do I find the Education Perfect App?
- What device and browser should I use to access Education Perfect?
- Fixing blocked YouTube videos in EP content
- How do I clear the cache?
- Why have my students lost points?
- How do I log in using EduPass?
- Why am I getting server connection errors?
- Reporting bugs on Education Perfect
- Why is Education Perfect Dash unavailable?
- Why do I experience different access behaviour when using Safari and iOS?
- How do I get a log from the Developer Console?
- What domains does Education Perfect use?
- Allowing blocked third party content on EP
- Are students able to modify what appears on their page?
- What is Zoom and how do I use it?
- How can users report an issue with content?
- Why haven't my students received email notifications?