How do I cancel or suspend my EP for Home subscription?

If you would like to cancel or suspend your account, you're welcome to end your subscription and we'll keep your progress and accounts in case you'd like to resume at a later date.

If you signed up through a PayPal account:

  1. On the PayPal website, click the Settings cog next to "Log out".
  2. Click the Payments tab, then click Manage automatic payments under "Automatic payments".
  3. Select the subscription payment and click Cancel. An automatic payment can be cancelled up until the day before the next scheduled payment in order for you not to be charged.

Cancelling elsewhere:

If you didn't sign up using PayPal, please email our Support Team at to request that your subscription is cancelled, and they'll get back to you as soon as possible.

We are working on a new portal that will give you easier control over your subscription - stay tuned!

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