Why is my content locked?

When assigning certain types of content to your students, you may come across a lock symbol. There are a couple of reasons that this may occur.

If you're a student experiencing issues accessing your subjects, you may need to pay for your subscription. Please reach out to your school with any questions about access, otherwise, contact us directly.

Assigning two types of content

There are five types of content that can be identified by the following icons:

EP smart lesson logo
Smart Lesson Smart Lessons are lessons that are made up of information slides and multiple styles of questions.
EP translation list logo Translation List Translation Lists are a list of words that can test your students' Language vocabulary.
EP fact list logo Fact List Fact Lists are for testing technical vocabulary.
EP spelling list logo Spelling List Spelling Lists are a list of words that can test your students' spelling.
EP pre-built assessment logo Pre-Built Exam A Pre-Built Exam is an assessment based on a past exam or diagnostic test, or which has been created by a teacher at your school.

All content types behave slightly differently, especially when it comes to reporting requirements. When you assign content of one type, locks will appear on other types of content.

Content library on browse mode

If you need to assign two or more different types of content, you'll need to assign them separately!

Assigning lessons from different subjects

You're unable to assign work from different subjects (E.g. you can't assign Spanish content alongside Italian).

Stuck? Contact our team!

Did you find this article helpful? Thanks! Click the speech bubble below to tell us more. There was a problem submitting your feedback. Please try again later.