How do I reset my students' passwords?

You can instantly reset your students' passwords in the Control Panel.


By default, students' passwords are their first names (without spaces or punctuation), but they are prompted to change them when they log in. To reset their passwords, select Reset student passwords under Other areas... on the left hand side of your Control Panel. 

Search for the student's name or username, then select Reset Password and click Confirm. The student's new password will be displayed for you, and if we have their email address we will send them an email notification.

Alternatively, send an email to and our Customer Support Team will be happy to reset student passwords for you.